Can't download and install? - Better Battlelog Forums #147162

30. December 2015 02:32

Topicstarter

ErmiN

Hi guys. Could you plz check if download link for firefox is working because for me it isn't. I get this alert: add-on could not be installed because of connection failure. Can you help plz?

30. December 2015 07:04

Post edited 1 x times, last by

BrainFooLong

Administrator

30. December 2015 07:05

BrainFooLong

Administrator

Hi!

Another user already had the same problem.

https://getbblog.com/en/board/topic/145607/1/help-cannot-not-install-BBLOG-firefox-version-42-0#post-145703

Maybe you can try that solution (deactivating avast for the download if you have one).
Seems like that avast blocks mostly all addon's that not directly coming from the mozilla amo store.

Greetz

30. December 2015 14:33

Topicstarter

ErmiN

Thanks, works now. It was Avast.

30. December 2015 14:37

Post edited 1 x times, last by

BrainFooLong

Administrator

30. December 2015 14:38

BrainFooLong

Administrator

ErmiN wrote:
Thanks, works now. It was Avast.

Weird, i must take a look at avast what exactly the problem is.
The thing is that our addon is officially signed by mozilla amo store and our website use secure ssl certs for https - Both are things that guarantee good security and quality.